Our Terms & Conditions

Last Updated: February 7, 2025

1. Introduction

These Terms and Conditions set forth the terms of use for the services provided by Mastertea LLC (www.detoxbuy.de). By using our website, you agree to comply with these terms. Failure to comply may result in the suspension or termination of your account.

2. Service Description

www.detoxbuy.de is an e-commerce platform selling teas, coffees, cosmetic products, capsules, and perfume products. Our website is designed to provide information about these products, accept orders, and process payment transactions. Users can easily select products, place orders, and make secure payments through our site.

3. User Responsibilities

  • Users are responsible for using the website only for lawful and legitimate purposes.
  • Users must respect the rights of other users and may not collect personal information, cause harm, or engage in any defamatory actions.
  • Users are responsible for ensuring that the information they provide is accurate, current, and complete. Providing misleading or incorrect information may result in the suspension or cancellation of the user’s account.

4. Account Creation and Security

  • You may be required to create an account to use our website. All information related to your account must be accurate and up-to-date.
  • You are responsible for the security of your username and password. You should take the necessary precautions to protect your account from unauthorized access.
  • If you detect any security breach or unauthorized use of your account, you must notify us immediately.

5. Products and Pricing

  • Our products are available based on stock availability, and prices are as indicated on the website.
  • Mastertea LLC reserves the right to change prices, product descriptions, and the products themselves.
  • Product images are for illustrative purposes only, and actual products may differ in terms of color, size, or design.
  • For more detailed information on the products, please refer to the respective product pages.

6. Orders and Payment

  • Users can select products and place orders through our website. Orders are processed once the user confirms the transaction.
  • Payments are securely processed through payment systems such as PayPal, credit cards, etc. Mastertea LLC ensures that payment transactions are processed securely.
  • Order confirmation is considered part of the agreement with the user, and after an order is placed, no cancellation or modification requests will be entertained.

7. Shipping and Delivery

  • Products are shipped after order confirmation and will be delivered by courier services within a specific timeframe.
  • Delivery times may vary depending on the delivery address and are handled by shipping companies such as DHL and GLS.
  • It is essential to provide accurate and complete delivery address details. Mastertea LLC is not responsible for any delivery issues caused by incorrect address information.
  • For issues related to shipping and delivery, please contact our customer service.

8. Return and Cancellation Policy

  • Users may request returns within a specified period after receiving their products. Return conditions vary depending on the product’s condition and consumer laws.
  • The user must request a return within a specified period. Products must be unused, in their original packaging, and in resellable condition to be eligible for return.
  • For more information on our return and cancellation policy, please contact our customer service.

9. User Rights and Privacy

  • Users have the right to inquire about how their personal data is processed. For information on how we collect and process personal data, please review our Privacy Policy.
  • Users can exercise their rights regarding their personal data, such as accessing, deleting, correcting, or objecting to the processing of their personal data.

10. Website Content and Intellectual Property

  • All content on the website, including visuals, written text, logos, trademarks, software, and other materials, are owned by Mastertea LLC and protected by copyright.
  • Users may only view, copy, or download the content for personal use. Unauthorized use of content is prohibited.

11. Disclaimer and Limitation of Liability

  • Mastertea LLC makes efforts to ensure the content on the website is accurate and up-to-date, but we cannot be held responsible for any errors, omissions, or interruptions on the site.
  • Mastertea LLC is not liable for any direct or indirect damages arising from the use of the website.
  • Links to third-party sites are for convenience, and Mastertea LLC is not responsible for the content or security of those sites.

12. Changes

  • Mastertea LLC reserves the right to modify these Terms and Conditions at any time. Changes will be effective as soon as they are posted on the site.
  • By continuing to use the site, you agree to the updated terms.

13. Legal Disputes

  • These Terms and Conditions are generally governed by applicable international trade and digital platform laws. Any disputes arising between the parties will be resolved in the courts having jurisdiction in the relevant legal region.
  • In case of any legal disputes, local laws and global trade rules will apply.

Contact

For any questions or assistance regarding these Terms and Conditions, please contact us through the following channels: